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Click on the links below for additional resources to help make your home more efficient.
- Residential Energy Efficiency Programs
- Appalachian Power VA eScore - Customer FAQs 2020
- Appalachian Power - Financing Info and Disclaimer
- eScoreTM Eligible Measures List
- eScoreTM Tenant Participation Agreement
- Glossary of Building Science Terms
- ENERGY STAR® LED Bulb Factsheet
- ENERGY STAR® Refrigerator Factsheet
- ENERGY STAR® Smart Thermostat Factsheet
- Bring Your Own Thermostat APCo Terms and Conditions 2020
- APCo VA - BYOT Frequently Asked Questions 2020
- Google Nest Customer Terms and Conditions 2020
- Google Rush Hour Rewards Customer Terms and Conditions 2020
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Get Started today:

Some restrictions apply.
Appalachian Power's Bring Your Own Thermostat (BYOT) Program is a program which rewards you simply for enrolling your smart thermostat. When you enroll, Appalachian Power will automatically adjust the thermostat's cooling setpoint up a few degrees on peak days when energy consumption is high on very hot summer days. This helps reduce demand and increase service reliability.
- Customers who enroll in the BYOT program will receive a one-time enrollment incentive of $50.
- A second incentive up to $25 will be mailed at the end of October totaling $5 per month of participation (May through September).
- Peak events can occur Monday through Friday between noon and 8 p.m. on the hottest days of summer. No events will take place on weekends or holidays. The average event lasts two-to-three (2-3) hours and will not exceed six (6) hours. There is a maximum of 25 peak events each summer season.
- You will always have control of your thermostat and can change any setting at any time.
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Receive up to a $40 incentive every year by enrolling in the Residential Peak Reduction Program.
This program provides your household with the unique opportunity to promote energy reliability for all Appalachian Power customers, all while earning extra money of your own!
When you enroll in the Peak Reduction Program, a small load management device is installed near your outside central air conditioning unit. During a very limited number of peak demand events, which occur only on the hottest days of summer, Appalachian Power will activate this device to cycle your air conditioner's compressor on and off in 15-minute intervals. While activated, your air conditioning system's fan will continue to circulate room temperature air through the ductwork during the off cycles. Events will have minimal impact on the temperature of your home and most participants do not notice a change.
You'll receive:
- Up to $40 per year ($8 for each month you are enrolled during the months of May through September) for each central cooling unit participating in the program. This yearly incentive is paid to you at the end of October, after the summer cooling season ends.
- A program load management device installed near your outside central air conditioner. There is no cost for the device and installation. You do not need to be home at the time of installation.
To qualify:
- You must be an active Residential Appalachian Power customer in Virginia.
- Your home must have central air conditioning in good working condition. Window and wall air conditioning units do not qualify for the program.
- You must own your home or have the property owner's permission to participate.
- Participation is limited to the specified coverage area.
If your AC unit already has a device installed, you do not need to re-enroll. To change your participation, please contact us at 888-261-4567.
Before you enroll, please read the Frequently Asked Questions for more information.
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eScore™ provides homeowners with a simple way to make existing homes as energy-efficient as possible.
eScore offers:
- Personalized recommendations specific to your home
- Progress tracking as you take energy-efficiency actions
- Professional support, rebates and free products
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Rebate Account Log In
Current Appalachian Power residential customers can log in to apply for rebates, check the status of existing rebates, view and update existing rebate applications, see your history of rebates and more.
Quality Contractor Network Member Log In
Appalachian Power Residential Quality Contractor Network members can log in to view their dashboard, apply for rebates, check the status of rebates, update documents and more.